Skip to main content
Legal

Terms of Service

Terms and conditions governing the use of our website and services.

Effective Date: 28th March 2026

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

2. Services Overview

Grayco Technologies provides:

  • IT Consultancy Services
  • Digital Transformation Services
  • Business Applications
  • Custom Software Engineering
  • Quality Engineering

3. Use of Website

You agree to:

  • Use the website lawfully
  • Provide accurate information
  • Not attempt to gain unauthorised access
  • Not disrupt or interfere with system security

4. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of Grayco Technologies or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without permission.

5. Client Engagements

All consultancy or software services are governed by separate agreements, which will outline:

  • Scope of work
  • Deliverables
  • Timelines
  • Payment terms

These Terms do not override formal contracts.

6. Payments & Billing

Where applicable:

  • Fees must be paid as agreed in contracts
  • Late payments may result in service suspension
  • All payments are non-refundable unless stated otherwise

7. Product Usage

For proprietary software:

  • Licences are granted, not sold
  • Users must comply with usage terms
  • Reverse engineering or unauthorised distribution is prohibited

8. Limitation of Liability

To the fullest extent permitted by law, Grayco Technologies shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business interruption
  • Data loss beyond reasonable control

9. Disclaimer

Our services are provided “as is” without warranties of any kind, except where explicitly stated in contracts.

10. Termination

We reserve the right to suspend or terminate access, or refuse service, if users violate these Terms.

11. Confidentiality

We maintain strict confidentiality of client data and expect the same from clients where applicable.

12. Governing Law

These Terms shall be governed by the laws of Ghana.

13. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.